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Here’s a reminder of one of the greatest management lessons I’ve ever learned. Even if you already know it, it’s worth revisiting every month, or every week. It’s that good.

The sandwich technique wraps negative feedback in praise.

Compliment
Suggest a change in behavior
Compliment

Here’s an example.

Compliment

“Bob, I really like the way you handled the audit, and I was amazed at how well we did this year under your leadership.”

Suggest a change in behavior

“Bob, I’ve been thinking. One thing I’d like us to work on together is our sandwich technique. I’ve forwarded you an email with a simple review of it. Please read it, and let’s remind each other to use it. I think it’s a good idea.”

Compliment

“By the way Bob, I saw your team had a great result on Project ABC. I hope you know how much I appreciate all of your hard work leading our team.”

A simple but powerful technique. Thanks for reading.

“Perfection is not attainable, but if we chase perfection we can catch excellence.” ~ Vince Lombardi

Hiring? Call the recruiters at Joseph Michaels International at 1-800-786-1099. Job seekers, watch my 18 interviewing tips video before your next interview.

Questions? Email info@josephmichaels.com.

Joe Pelayo
Managing Partner
Joseph Michaels International