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239 Words. Read time 1 minute.

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Now that the kids are back in school and the big shot executives (that’s you!) are getting back to work, perfect timing for a reminder of one of the greatest management lessons I’ve ever learned. And, even if you already know it, it’s worth a monthly, or weekly, or maybe even a daily reminder… It’s that good.

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The Sandwich technique wraps negative feedback in praise.

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Compliment

Suggest change in behavior

Compliment

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Example:

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Compliment

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“Bob I really like the way you handled the audit and was amazed at how well we did this year, under your leadership.”

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Suggest change in behavior

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“Bob, I’ve been thinking. One thing I’d like us to work on together is our sandwich technique. I have forwarded you an email that gives a simple review of the sandwich technique. Please read it and let’s remind each other to use it. I think its a good idea.”

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Compliment

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“By the way Bob, I saw your team had a great result on Project ABC. I hope you know how much I appreciate all of your hard work leading our team.”

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A simple but powerful technique.

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Thanks for reading.

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“Perfection is not attainable, but if we chase perfection we can catch excellence.” – Vince Lombardi

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Joe Pelayo

Managing Partner

Joseph Michaels International

800-786-1099